About Us

Find out how it all started.

Fresh Laundry Company began with a simple realization: life is busy enough without spending your free time doing laundry.

As a family business, we understood the challenge firsthand—balancing work, family, responsibilities, and the endless pile of laundry that somehow never disappears.

What started with a long-standing Kingston laundromat with over 50 years of history evolved into something bigger: a modern laundry company built around convenience, trust, and quality care.

Today, we help Kingston families, students, seniors, businesses, and busy professionals lighten the load with self-serve laundry, wash & fold, dry cleaning, pickup & delivery, and commercial laundry solutions—all handled by a local team who genuinely cares.

What Matters to Us

At Fresh Laundry Company, how we do business matters just as much as how we clean laundry.

Integrity

We believe in doing business the right way—with honest, transparent pricing, clear communication, and a commitment to being respectful, reliable, and accountable in everything we do. Your trust matters, and we work hard to earn it with every interaction.

Exceptional Customer Care

Our customers are at the heart of everything we do. Laundry is personal, and we understand the trust involved in handing over your clothing and household items. That’s why we focus on friendly, responsive service, attention to detail, and going the extra mile to make every experience easy, dependable, and stress-free.

Convenience

Everything we do is designed to make laundry day easier—from self-serve and drop-off options to pickup & delivery, subscriptions, dry cleaning, and customized preferences. Our goal is simple: save you time and make laundry one less thing to worry about.

Quality

We believe the little things matter. From customized washing preferences and stain treatment to careful folding and clear labelling, we take pride in delivering consistently high-quality results.

Innovation & Continuous Improvement

We’re always looking for better ways to improve the laundry experience. From modern equipment and convenient technology to refining our systems and expanding our services, we believe innovation means making life easier, service smoother, and results better for our customers.

Community

Being a local Kingston business means more than just operating here—it means being part of the community we serve. We’re proud to support our neighbours, students, seniors, families, and local businesses with a welcoming, dependable laundry service people can trust.

Ocean Young

“Thank you to Jackie and her team for always making laundry day a good day!”

Alex Cox

“This business has a team that cares and is committed to giving superior customer service.”

Tracy H.

"Excellent service! Not only is it very convenient but everything is handled with care. Staff is very friendly and knowledgeable."

Kirti Riya

"Staff are very friendly and helpful. This is the perfect spot to get your laundry done. would highly recommend it."

Jacob Diamanti

“It’s become something to look forward to every week.”

Minnie Sutherland

"I am impressed by customer service and the cleanliness of the place. Affordable laundry and positive atmosphere."